The State Of Agency Operations Roundtable
The way agencies operate is unlike any other type of business, which means you need all the pieces moving together to keep your agency profitable, teams efficient, clients happy and coming back for more.
So, what's the secret sauce for smooth operations? In this webinar, we'll be diving into the results of our brand new global agency operations study to help you answer this question and much more!
You'll learn:
Expert analysis of the key research findings, and what they mean for the future of agency operations.
Discover how you compare to your peers regarding key benchmarking metrics - profitability, utilization, pricing and more.
Reaction from agency and operations leaders, including how they'll be using the research to inform future business decisions.
Exclusive access to data that isn't in the published report!
Speakers
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Logan Lyles
Evangelism & Content Marketing, Teamwork.com
Logan Lyles is the Evangelism & Content Marketing Manager at Teamwork.com, a project management platform built for scaling client work. Logan previously served in several leadership roles at Sweet Fish, a B2B podcast agency serving mid-market SaaS companies. Taking over sales from the agency founder in 2018, Logan helped triple the business in his first 6 months. He also played a key role in landing the agency on the Inc 5,000 List (twice), while helping the company both 10x headcount and increase ARR by 1,283%. Logan works from his home office (that’s slowly becoming a mini video studio) alongside his labradoodle, Mack, in Castle Rock, CO.
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Susan Baier
Founder, Audience Audit Inc.
Susan Baier is a marketing strategist, researcher, and agency owner. Her agency Audience Audit helps thought leaders leaders build ROI and reputation with custom research.
Audience Audit’s mind-blowing attitudinal segmentation research provides quantitative insights into how audiences feel about a particular challenge, topic, or purchase decision. The agency has provided original custom studies for hundreds of agencies and their clients, including Gap, Tufts University, Jay Baer, AT&T, Pella Windows, Jayco, and more.
Susan regularly speaks at national marketing conferences and on marketing podcasts. Her work has been featured by Forbes.com, Convince & Convert, ZDNet, HubSpot, Content Marketing Institute, Build a Better Agency, and Marketing Profs, among others.
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Gray MacKenzie
Co-Founder, ZenPilot
Gray MacKenzie from ZenPilot is a true operations nerd with a passion for helping digital agencies build healthy, productive, and profitable teams and has spent the past decade helping over 2600 agencies streamline their operations. He and his wife are raising four wonderful young children in Western Pennsylvania and are always looking for new travel and adventure recommendations. If you have a favorite trip, reach out and let Gray know!
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Nicole Pereira
Remote Culture Advisor, CULTURISH
Nicole is a serial Entrepreneur, Investor, and award-winning Remote Culture Advisor.
As the world adjusts to new ways of working, Nicole seeks to test novel methods of enhancing remote work. These tests produce processes and methods that can then be repeated at other organizations.
Her year-long time autonomy test run at Remotish yielded incredible findings about how we view time at work.
Her remote recruitment and remote onboarding processes won HubSpot's first-ever "Authentic Service Award." And she is widely regarded as a helpful thought leader in remote culture building.
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Discover key insights and learnings from our brand new State of Agency Operations Report. Learn proven strategies to optimize workloads, enhance client relationships, and leverage AI for better results.
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According to Gartner, 80% of IT projects fail, resulting in cost overruns, missed deadlines, and unmet expectations. Join our live webinar to discover the two biggest mistakes IT services make when implementing a new SaaS tool - and how to avoid them.
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Client services firms of all types struggle to quickly and easily understand their team's capacity at-a-glance. Join our live webinar to discover a better way forward.
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Your agency's efficiency and profitability depend on one vital metric: Your Utilization Rate
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In this webinar, you’ll hear from 3 Elite HubSpot Solutions Partners about how they’re leveraging a newly launched integration between HubSpot and Teamwork.com to optimize the entire client lifecycle from brand new lead to loyal raving fan.
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Learn how to stop scope creep from ruining your client relationships and agency's profitability.
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Learn about the impact of AI on agency growth and how to leverage this technology for your agency.
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Learn how to create a time tracking framework that keeps your team engaged
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Improve capacity management and grow your bottom line by rethinking time management
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Understand value-based pricing models and learn if they’re a good match for your agency.