Teamwork.com's mission is to make teams who deliver client work become efficient, organised, profitable and happy! Our platform has revolutionised how companies manage their daily workflows for improved automation, productivity, and profitability. It acts as the ‘one-stop-shop’ project management solution enabling our customers to track, manage, and invoice their projects. Our relentless customer-focus has been rewarded with thousands of amazing customers all across the globe and millions of users who sign in every day. We pride ourselves on creating market leading software, working with outstanding people, and going above and beyond for our customers. Trusted by more than 20,000 teams across 170 countries, Teamwork.com is in acceleration mode as we set our sights to become the undisputed Project Management platform for teams who deliver client work.

We believe in hiring great people and look to ensure everyone has the best possible experience of work, everyday. We strive to be open and transparent, humble and customer focused. And we thrive on curiosity, getting results and working together relentlessly to deliver excellence. We are a company of action, full of triers and doers: we try things, we make mistakes, and we learn from them. Our personality is unmistakable: we work hard, take joy in our wins and each other's successes and important life events. And we care and support each other when life throws lemons. More than anything we embrace a straightforward approach to getting things done. We are fanatical about our customers: and when talent meets passion, success happens.

The Revenue Operations Manager plays a critical role in supporting the operational and analytical needs of our customers. This role focuses on ensuring the smooth day-to-day operations of the revenue engine, enabling the Sales, Marketing, and Customer Success teams to execute effectively and scale efficiently.

Working closely with the Business, this position will be instrumental in delivering the data, processes, and insights required to support our business' strategic objectives. By collaborating with cross-functional teams, the Revenue Operations Manager ensures alignment and operational excellence, helping drive the segment’s growth and contribution to enterprise value.

Key Responsibilities:

Operational Support:

• Act as the operational backbone for our Sales & Marketing leadership, managing day-to-day activities across Sales, Marketing, and Customer Success to ensure efficient workflows.
• Administer and optimize key systems, including CRM, marketing automation platforms , and customer success tools.
• Ensure data integrity and consistency across all platforms to provide accurate reporting and insights.
• Implement and manage compensation plans, including partnering with finance on commission calculations and payments.
• Partner with leadership on preparing and updating Sales forecasts.
• Maintain appropriate resource and capacity plans in order that bookings forecasts can be met.
• Support the team in rolling out, measuring and supporting a variety of GTM motions (inbound, outbound, CS plays etc).

Process Optimization:

• Implement and maintain streamlined processes for lead management, pipeline tracking, and territory planning tailored to our Ideal Customer Profile (ICP).
• Collaborate with Business Partners to identify areas for improvement and execute initiatives that enhance operational efficiency and scalability.
• Develop frameworks to support the rollout of scalable GTM motions, ensuring repeatability and alignment with the GTM Leaders strategic goals.

Data and Insights:

• Deliver actionable insights and reports to the Business Partner and leadership, supporting key decisions with data-driven recommendations.
• Create dashboards and performance metrics that provide visibility into pipeline health, conversion rates, and critical SaaS KPIs, such as CAC Payback, LTV:CAC, and NDR.
• Work with Revenue Operations and Finance to align reporting with broader company objectives.

Collaboration and Alignment:

• Serve as the primary operational liaison between functional teams, including Finance, Customer Journey Optimization, and broader Rev Ops functions.
• Ensure alignment between objectives and operational priorities, addressing any gaps in tools, processes, or resources.
• Support the Business Partner by implementing operational recommendations and ensuring their execution across teams.

Hybrid:

This is a hybrid role in either Cork or Poland. We have an office in both locations where you will be expected to be based on a routine basis as agreed with your manager. 

Qualifications

• 3–5 years of experience in revenue operations, sales operations, or marketing operations roles within a SaaS or subscription-based company.
• Expertise in CRM systems and marketing automation tools, with a strong understanding of their role in supporting scalable growth.
• Strong analytical skills, with the ability to translate complex data into clear, actionable insights.
• Proven track record of optimizing processes and improving operational efficiency in a high-growth environment.
• Excellent communication and collaboration skills, with experience working cross-functionally to align goals and priorities.
• Demonstrated experience in people management, including leading teams, mentoring, and fostering a collaborative work environment."

Knowledge, Skills, and Attitudes (KSA's):

• Familiarity with customer success platforms and advanced reporting tools (e.g., Tableau, Looker).
• Knowledge of SaaS growth metrics and financial principles, including CAC, LTV, and pipeline forecasting.
• Deep practical operational experience in the areas of compensation planning, forecasting, resource and capacity planning and management.
• Experience supporting account-based marketing (ABM) or lead-to-revenue strategies.
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• Demonstrated ability to align operational priorities with strategic business goals.

• Competitive salary
• Up to 30 days vacation
• Pension/Retirement matching
• Health plans and wellbeing programs
• Give Back program
• Educational resources and generous allowance to support development
• Inclusive policies - maternity, paternity & parent leave, as well as a focus on flexible working
• Recognition programs
• Employee Share Options (ESOP) - we mean what we say when we say, ‘act like an owner’!

Teamwork.com is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, colour, age, family status, disability, religion, sex, sexual orientation, gender identity, nationality or ethnic origin.