RESOURCES HUB

The State of IT Services Operations

We surveyed over 500 industry leaders to reveal the trends redefining the future of IT services operations. Explore the game-changing insights and advice in our interactive State of IT Services Operations Report.

Discover the below and more inside the report

Industry benchmark pulse-check

Check how you're performing against the most critical metrics for success, including gross profit, billable utilization, project profitability, and more.

Key trends for 2024 and beyond

From workload and client management, to reporting and AI, discover the hottest trends shaping the future of IT services operations - and how you can adapt to thrive.

Tips and tricks from business leaders

Get first-hand advice from leaders on how to overcome common obstacles, reset processes, adopt the right tools, and revolutionize your operations.

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