IT services operations benchmarks: How do you stack up?
Take our free assessment to see how you stack up against the rest and get immediate insights on how to upgrade your operations.
Get more insights to transform your business
We surveyed over 500 owners and leaders to uncover the biggest trends shaping the future of IT services operations. Read the first edition of our State of IT Services Operations to discover:
Critical operations benchmarks
Check how you're performing against the most important operations metrics, including gross profit, billable utilization, project profitability, and more.
Key trends for 2024 and beyond
From workload and client management, to reporting and AI, discover the hottest trends shaping the future of IT services operations.
Insights and advice from IT leaders
Get first-hand tips and advice from leaders on how to overcome common obstacles, reset processes, and revolutionize your operations.